India is Ready
There was genuine appreciation about how difficult and wasteful it is to currently build, deploy and manage software applications. This is especially true for IT outsourcing firms that month after month see ISVs and IT departments of large enterprise burn time and money on infrastructure and platform, delaying and risking delivering business value to the end users.
More interestingly, the senior executives and technology gurus – some that wrote compilers in 1980s by hand – were even more excited about this shift. The questions and discussions revolved around how to navigate this shift and understanding the new evolving SaaS ecosystems and not whether the shift is underway.
Here is a sampling of questions:
Is There a Whitepaper on SaaS?
Yes, we do have whitepapers on SaaS and PaaS. However, whitepapers are so 90s – I encouraged our audience to learn through building and engagement with the community – blogs, online forums, how-to wiki’s, informational videos.
What Kind of Applications Can I Build on PaaS?
Even as salesforce.com started out as a CRM company, the Force.com platform is being used by our customers and partners to build out applications that cover wide variety of solutions be it Finance and Accounting (Coda), Risk Management (Riskonnect), Life Sciences (Verticals OnDemand) and many others. Business Applications that are data and process driven is where Force.com provides the most value today
What about Security?
No one asked this question – so I thought I will mention it. This question that resulted from both genuine apprehensions and FUD created by certain vendors that did not have SaaS capabilities is increasingly becoming a non-issue. I think there are two reasons for this: First, as customers use more and more SaaS applications their experience invalidates the concerns. Second, initiatives such as trust.salesforce.com that educate and inform have re-assured the community of users, developers and investors.
Yes, this question was asked a few times. For example, when I explained that Force.com is multi-tenant not just for our direct customers but also for all applications written by end users and partners – and that everyone is on the latest version of the software. The response is: Really?
Salesforce.com’s success with the platform in releasing as many as 25 major releases in last 8 years – and comparing that to once in 3 to 7 years cycle for legacy software vendors also draws a: Really?
So yes, really!
The proof is in the pudding – you are welcome to get a free developer login and build an app.